Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to RudaFlair. The terms β€œwe”, β€œus” and β€œour” refer to RudaFlair.

RudaFlair operates this online store and website, including all related information, content, features, tools, products and services offered to customers (the β€œServices”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (β€œTerms”), together with any policies referenced within them, describe your rights and responsibilities when you access or use our Services.

Please read these Terms carefully before using our website or placing an order.

By accessing, browsing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you should not use our Services.

Nothing in these Terms affects your statutory rights as a consumer.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country or region of residence, or that you have the permission of a parent or legal guardian where required.

When placing an order or creating an account, you may be required to provide information including your email address, billing details, payment details and shipping information.

You agree that all information you provide is accurate, current and complete.

You are responsible for maintaining the confidentiality and security of your account details and for activities carried out through your account.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately. However, colours and appearance may vary depending on your device, screen settings and other factors.

Product descriptions, specifications, prices and availability may change from time to time.

We reserve the right to discontinue products or limit quantities where reasonably necessary.

Products sold through RudaFlair may be fulfilled and shipped directly by third-party suppliers. As a dropshipping retailer, we may not physically handle the products before they are delivered to you.

Where applicable, products may be dispatched from locations outside the United Kingdom. Relevant shipping information will be provided on our website or during checkout.

Shopify recommends that dropshipping retailers make customers aware where third parties fulfil orders and where products may ship from.

SECTION 3 – ORDERS

When you place an order through RudaFlair, you are making an offer to purchase the selected products.

An order is not accepted until we confirm acceptance and payment has been successfully processed.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

  • a product is unavailable;
  • there is an obvious pricing or product information error;
  • payment cannot be authorised;
  • we reasonably suspect fraud or misuse; or
  • we are unable to fulfil the order.

If we cancel an order after payment has been taken, you will receive an appropriate refund.

Please review your order carefully before submitting it.

Your purchases are also subject to our Return & Refund Policy.

Nothing in this section limits your legal cancellation or refund rights.

SECTION 4 – PRICES AND PAYMENT

Prices and promotions may change without notice.

The price payable will be the price displayed at the time you place your order, subject to correction of obvious errors.

Any applicable shipping charges will be shown before you complete your purchase.

Where taxes, import duties or customs charges may apply, information will be provided where reasonably possible.

If products are shipped internationally, customs or import charges may be imposed by the destination country. Where such charges may apply, customers should be informed before purchase.

You agree to provide accurate and up-to-date billing and payment information.

SECTION 5 – SHIPPING AND DELIVERY

Products may be fulfilled by third-party suppliers and may be shipped from different locations.

Estimated processing and delivery times will be displayed on our website, product pages, checkout or Shipping Policy where applicable.

Delivery times are estimates unless a specific delivery date has been expressly agreed.

We will notify customers of significant known delays or changes to their order where reasonably possible.

Under UK distance-selling rules, goods generally must be delivered within 30 days unless a different delivery period has been agreed with the customer.

We are not responsible for delays caused solely by circumstances outside our reasonable control, but nothing in these Terms limits any rights you have under applicable consumer law.

Risk in the goods will pass to you in accordance with applicable law.

SECTION 6 – INTELLECTUAL PROPERTY

Unless otherwise stated, content made available through the RudaFlair website, including branding, text, graphics, designs and original website content, is owned by or licensed to RudaFlair or the relevant rights holder.

Third-party product images, trademarks, brand names and other materials remain the property of their respective owners.

You may use the website for personal, non-commercial purposes.

You must not reproduce, distribute, modify, republish or commercially exploit protected content without appropriate permission.

Nothing in these Terms transfers ownership of intellectual property rights to you.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to tools, applications or services operated by third parties.

We do not control those third-party services and your use of them may be subject to separate terms and privacy policies.

Where permitted by law, we are not responsible for third-party services that are outside our reasonable control.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, availability or practices of websites operated by third parties.

You should review the relevant third party’s terms and policies before making a purchase or providing personal information.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

RudaFlair is powered by Shopify, which provides the ecommerce platform used to operate our store.

However, purchases made through our store are transactions directly between you and RudaFlair.

Shopify is not the seller of the products purchased from RudaFlair and is not responsible for fulfilling orders, handling products or resolving transactions between RudaFlair and its customers.

This section follows the substance of the Shopify wording contained in your original template, which specifically says this relationship section should not be removed.

SECTION 10 – PRIVACY

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, certain personal information may also be processed by Shopify and other service providers involved in operating the store, processing payments, fulfilling orders and delivering products.

Please review our Privacy Policy for further information.

SECTION 11 – REVIEWS AND FEEDBACK

If you provide reviews, comments, suggestions or other feedback to us, you confirm that you have the right to provide that material.

You must not submit content that is unlawful, defamatory, abusive, misleading, fraudulent, obscene, infringing or otherwise unlawful.

Where permitted by law, you grant RudaFlair permission to use reviews or feedback for operating, improving and promoting the Services.

SECTION 12 – ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, availability, shipping charges, delivery estimates or promotions.

We may correct errors or update information where reasonably necessary.

If an error materially affects an order you have already placed, we will contact you and, where appropriate, give you the opportunity to confirm or cancel the order.

SECTION 13 – PROHIBITED USES

You must not use our website or Services:

  • for unlawful or fraudulent purposes;
  • to infringe intellectual property or privacy rights;
  • to transmit viruses or malicious code;
  • to collect personal information unlawfully;
  • to impersonate another person;
  • to interfere with the security or operation of the website; or
  • in any other way that violates applicable law.

We may suspend or restrict access where we reasonably believe these Terms have been violated.

SECTION 14 – AUTOMATED TOOLS AND AGENTS

Automated systems, bots, agents or similar technologies must not access or interact with our Services in a way that:

  • bypasses security measures;
  • circumvents technical restrictions;
  • misrepresents automated activity as human activity;
  • interferes with the normal functioning of the Services; or
  • violates applicable law or these Terms.

SECTION 15 – TERMINATION

We may suspend or terminate access to the Services where reasonably necessary, including in cases of fraud, misuse, unlawful activity or serious breach of these Terms.

Termination does not affect any rights or obligations that arose before termination.

SECTION 16 – WARRANTIES AND CONSUMER RIGHTS

Nothing in these Terms excludes or restricts any legal rights that cannot lawfully be excluded or restricted.

Products sold to UK consumers must comply with applicable consumer law, including requirements relating to satisfactory quality, fitness for purpose and correspondence with description where those requirements apply.

We do not attempt to exclude responsibility for faulty goods, goods that are not as described or other liabilities that cannot lawfully be excluded. UK guidance specifically states that businesses cannot use contract terms to avoid responsibility for faulty or misdescribed goods.

SECTION 17 – LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or statutory consumer rights that cannot legally be excluded.

Subject to the above, we will not be responsible for losses that were not reasonably foreseeable when the contract was formed or for losses resulting solely from circumstances outside our reasonable control.

If you are purchasing as a consumer, these Terms do not exclude any remedies available to you under applicable consumer law.

SECTION 18 – INDEMNITY

Where legally permitted, you agree to be responsible for losses arising directly from your unlawful use of the Services or serious breach of these Terms.

Nothing in this section imposes obligations that would be unfair or unenforceable under applicable consumer law.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed only to the extent necessary.

The remaining provisions will continue in effect.

SECTION 20 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy and any other policies expressly incorporated into them, form the agreement governing your use of our Services.

Nothing in these Terms limits rights provided to consumers by law.

SECTION 21 – ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our consent where such consent is reasonably required.

We may transfer our rights or obligations where permitted by law, provided that doing so does not reduce your statutory rights.

SECTION 22 – GOVERNING LAW

These Terms are governed by the laws of England and Wales.

If you are a consumer resident elsewhere, you may also benefit from mandatory protections provided by the laws of the country in which you live, where applicable.

Nothing in these Terms removes any right you may have to bring proceedings in a court available to you under applicable consumer law.

SECTION 23 – HEADINGS

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 24 – CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices or legal requirements.

The latest version will be published on this page.

Material changes will apply in accordance with applicable law and will not retrospectively remove rights that have already arisen under an existing order.

SECTION 25 – CONTACT INFORMATION

Questions about these Terms or your order can be sent to:

RudaFlair
Email: befirewisestudio@gmail.com